We'd love for you to visit us in store, or please Contact Us | If you are planning to travel Tax Free is available

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    Free Shipping within New Zealand

    Free Shipping within New Zealand

    Infinity ring with 11 Oval cut diamonds set in platinum lying on fabric in the sun

    Free Shipping within New Zealand

    Free Shipping within New Zealand

    reworking existing jewellery

    Free Shipping within New Zealand

    FAQs - Store - Tax free

    Where is your showroom?  Orsini Fine Jewellery showroom is situated at 241 Parnell Rd, Auckland, New Zealand. This is in the middle of the shopping area, 1/2 way down on the L hand side.

    Are you a manufacturing jeweller? Yes, however our workshop is situated off premise due to the dust and noise.

    What are your open hours?  Mon- Fri 10-5pm, Sat 10.30-4pm. The hours are extended before Xmas (Open Sundays, late night Thursdays & Fridays). Please note that you can also buy online if we are closed. We overnight courier anywhere in NZ.

    Do you offer private viewings?Yes, The advantage of this is that I can give personalized attention to each customer.

    Is parking available?There is usually pay & display parking available on the street outside the store. Alternatively there is parking available in the public parking area just opposite the shop, St Johns Carpark.


    Who qualifies for Tax Free purchases? Anyone planning to travel out of Auckland Airport. Duty Free savings are also available when items are shipped to customers internationally from New Zealand.

    How much do I save for Tax Free purchases? You will save approx 15 % off the purchase.

    Are there any other additional charges? Yes. There may be a processing fee depending on the purchase value.

    Are there any other limits to processing tax free?Yes, you need to be flying out of Auckland International Airport and spending over $1,400. 

    I am a New Zealand Citizen living here. Does the Tax Free service apply to me? Yes, if you are traveling overseas.

    Is there a time frame from when I purchase jewellery to the time I travel overseas? Yes this must be within 3 months.

    Am I able to pick up the ring when I return to New Zealand? No, you must pick up the jewellery when you are leaving New Zealand. If you do this on your return you will need to pay the 15% Tax.

    What is the process for collecting your tax free jewellery at the airport Collection Point?We will send your jewellery to the airport a few days before you travel. We will also send to you via email the documentation required to pick up your jewellery. The location of the Collection Point is situated inside the Auckland International Airport Terminal after the security screening area. You will need to show photo ID to collect your jewellery. You will also require the official documentation we will provide with the bar scanning code.

    What are the opening hours for collecting your jewellery at the airport? The Collection Point is open 24 hours a day 7 days a week.

    Is the tax free process easy? We have heard that the process is quite easy, provided you have the correct paper work and ID required.